Introduction
Welcome to our online grocery store. These Terms and Conditions apply to the use of our website and any related services. By using our website, you agree to be bound by these Terms and Conditions.

Definitions
In these Terms and Conditions:
a) “we”, “us”, or “our” refers to Chan Shen Meat Market Sdn. Bhd. and its affiliates.
b) “you” or “your” refers to the user of our website or services.
c) “website” refers to chanshen.com.my

Use of Our Website
a) You must be 18 years or older to use our website.
b) You agree to use our website for lawful purposes only.
c) You agree not to use our website for any fraudulent, illegal or unauthorized purpose.
d) You agree not to interfere with the security or functionality of our website or attempt to access any information or areas of our website that you are not authorized to access.
e) We reserve the right to modify, suspend or discontinue our website or any part of it at any time without notice.

Product Information
a) We make every effort to ensure that the product information on our website is accurate and up-to-date. However, we do not guarantee the accuracy or completeness of the product information.
b) All products are subject to availability and we reserve the right to limit quantities or discontinue products at any time without notice.
c) Prices are subject to change without notice.

Ordering and Delivery
a) By placing an order, you agree to purchase the products at the prices indicated on our website.
b) We reserve the right to refuse or cancel any order for any reason.
c) We will make every effort to deliver your order within the specified timeframe, but we do not guarantee delivery times.
d) If you are not available to receive your delivery, we may leave your order at your doorstep or with a neighbor, or reschedule your delivery.

Payment and Refunds
a) We accept payment by credit card or other payment methods indicated on our website.
b) We reserve the right to change the payment methods at any time without notice.
c) We will issue refunds or credits for products that are defective or that you are not satisfied with. You must contact us within 24 hours of delivery to request a refund or credit.

Intellectual Property
a) All content on our website, including text, graphics, logos, images, and software, is the property of Chan Shen Meat Market Sdn. Bhd. or its affiliates and is protected by copyright and other intellectual property laws.
b) You may not use our content for any commercial purpose without our prior written consent.

Limitation of Liability
a) We are not liable for any damages or losses arising from the use of our website or any related services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
b) We do not guarantee the availability, accuracy, or completeness of our website or any related services.
c) We are not liable for any damages or losses arising from any third-party content or services linked to or from our website.

Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of our website or any related services.

Changes to These Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without notice.