Terms & Condition

Returns
a) We accept returns for products that are defective, damaged, or that you are not satisfied with.
b) To be eligible for a return, you must contact us within 24 hours of delivery.
c) To initiate a return, please contact our customer service team by phone or email.
d) We may require you to provide photos or other documentation of the product in question.
e) If your return is approved, we will issue a refund or credit for the product.

Refunds
a) We will issue refunds for products that are defective or that you are not satisfied with.
b) Refunds will be issued to the original payment method used for the order.
c) Refunds may take up to 7-10 business days to process.

Exchanges
a) We do not offer exchanges for products purchased from our online store.
b) If you need a different product, please place a new order on our website.

Cancellation
a) If you need to cancel an order, please contact us as soon as possible.
b) We may not be able to cancel an order that has already been shipped.

Damaged or Defective Products
a) If you receive a damaged or defective product, please contact us as soon as possible.
b) We may require you to provide photos or other documentation of the damage or defect.
c) If your return is approved, we will issue a refund or credit for the product.

Unopened Products
a) We accept returns for unopened products that you have changed your mind about.
b) To be eligible for a return, the product must be unopened and in its original packaging.
c) To initiate a return, please contact our customer service team by phone or email.
d) We may require you to provide proof of purchase.
e) If your return is approved, we will issue a refund or credit for the product, minus any shipping charges.

Non-Returnable Products
a) We do not accept returns for perishable products, including but not limited to fresh produce, dairy, and meat.
b) We do not accept returns for products that have been opened or used, unless they are defective.
c) We do not accept returns for products that are on sale or clearance.

联系我们
If you have any questions or concerns about our Return & Refund Policy, please contact our customer service team by phone or email. We are available to assist you during our business hours, Monday to Friday from 9am to 5pm.